Personal info management policy
1. ‘Personal information’ means an information
concerning a living person by which the relevant person may be identified on
the basis of his/her name, etc. contained in the information (it includes
information which cannot identify the specific individual by itself but can
identify that individual by easily combining with other information).
2. KoDotSingShop (throughout Kodotsing,
KoDotSingShop, Voucher korea operated by New4usystem Co., Ltd. Thereinafter
referred to as “The Company”) make much account of personal information of our
customers and doing our best to protect user rights by complying with the
provisions concerning protection of personal information under any applicable
law including the 『Privacy Protection Act』 and the 『Act on Promotion of Information
and Communications Network Utilization and Information Protection』
3. Through the Privacy Policy, The Company
notifies members the purpose and the method of using personal information
submitted by the members and what kind of actions are being taken for
protecting personal information.
4. The Company takes actions for facilitating
members to easily browse the Privacy Policy whenever desired by exposing it on
the first page of the website. The Company set up the required processes to
continuously improve the Privacy Policy. When the Privacy Policy is revised or
changed, it is assigned with a version number for customers to easily note the
revised contents.
ARTICLE 2 Collection of Personal Information and Purpose of Use
1. The Company collects user information to
provide identification of oneself, reward point and payment service, and
various convenient services. The purpose and method of collection of personal
information are as follows.
① Required information(mandatory) or purpose of collection in registration
- Collected information: E-mail address (used
as a sign-in account), name, password
- Purpose of collection: To contact in case of
identification of oneself and service provision
- Duration of retention: 30 days after
membership withdrawal
② Collected information and purpose of collection whilst using the service or
ordering/inquiring procedures
1) Collected information when accessing to the
service(mandatory)
- Collected information : Service utilization
record, access log, cookie, accessed IP information (Mobile device) Mobile
device identification number mobile device OS information, telecommunication
companies, PUSH message service
- Purpose of collection : Provision to online
shopping mall services excluding services for orders
- Duration of retention : Until the purpose of
collection is achieved
2) Information possible to be collected when
placing an order, making payment, and product shipping (mandatory)
- Collected information: Address, name,
contact number, recipient/contact number, payment record, inactivation record,
transaction information Payment method information(bank account information,
credit card information), etc.
- Purpose of collection : Order and receipt
for items or service products, making payment, exact delivery of ordered
products Personal identification to deal with complaints, analysis aiming on
service improvement
- Duration of retention : Until the purpose of
collection is achieved
3) Marketing-purpose collection of information
and collection purpose (optional)
- Collected information: E-mail, name,
address, agreement in receiving marketing action, gender, date of birth
- Purpose of collection: Data utilization for
event/service promotion marketing, securement of accurate shipping destination
for gift delivery, Provision of information on services and events by The
Company(e-mail, etc.) Identification for customer service center inquiries,
etc.
- Duration of retention : Until the withdrawal
of agreement
2. The Company’s action for provision of false
information
Members must assure the accuracy and
legitimacy of one’s own information. If this is violated and false information
is provided through whichever method such as stealing other’s information, The
Company has the right to report the member according to the related act and may
withdraw the member without one’s permission.
3. Responsibilities on loss or issues occurred
to individual members due to voluntary exposure of personal information is
entirely on individuals. Be in full aware of the possibility of unauthorized
utilization by collection of others when published on public spaces, and
unwanted damage may occur.
4. Collection method of personal information
The Company’s homepage, inquiry board,
telephone, fax, identification of oneself or one’s representative through
smartphone application, participating in events, generating information
collection through log analysis program, information collection through
‘cookie’, collection method through provision of affiliates, etc.
ARTICLE 3 Provision and Sharing of Personal Information
1. When registered as a member of
KoDotSingShop, one can purchase products operated by New4usystem Co., Ltd in
KoDotSingShop.
2. The Company will not provide customer’s
personal information to a third party without any prior agreement.
3. If member’s personal information is
provided or shared, separate agreement is required after notification through
the website, e-mail, or on paper, applications, etc. covering information on to
whom the information is provided, who is sharing the information, which
information is provided or shared, what the purpose of provision or sharing is,
duration of retention and utilization, etc.
4. Unless otherwise prescribed by law, provision of personal information without the member’s permission is allowed.
ARTICLE 4 Handling Entrustment of Collected Personal Information
1. The Company operates personal information handling tasks by entrusting to the outsourcing companies to implement services.
2.* Duration of retention and utilization of personal information: Until the date of withdrawal or termination of consignment contract
* Depending on certain types of delivery such as direct shipping, shipping information will be provided to affiliates, which requested sales, according to Article 21 of Electronic Commerce Consumer Protection Act.
3. Except for cases where customers have made agreement in advance or in accordance with related legislations, The Company will not utilize customer’s personal information beyond the bounds of specified range notified on the agreement nor provide it to others or other companies/institutions. However, if customer’s inquiries or complaints are concluded to be related with affiliates carried by The Company’s stores, customer’s personal information and inquiries can be provided to the corresponding affiliates for a prompt service.
4. When concluding consignment contract, to
promote safety in personal information protection, The Company clearly
stipulates that it has to strictly observe the instructions on personal
information protection, the ban on offering of personal information and also
stipulates that who bears the responsibility in case of accident. And the
company keeps the contract contents both in writing and in electronic formats.
When the consigned enterprise is changed, the name of changed enterprise is
posted on the Privacy Policy page.
ARTICLE 5 Period of Retention, Utilization, and Destruction of Personal
Information
1. The Company immediately destroys personal
information of members once the collection purpose or provision purpose is
achieved.
(However, member registration information is
destroyed with “30 days of grace period” from the date of withdrawal request
due to the purpose of handling member’s inquiries, temporary postponement of
reward points, etc.) It is retained for a certain period of time when there is
a need of retention according to related legislation such as the Commercial Law
for reasons regarding approval of transaction related management duty relations
as follows.
① Records related to contracts or withdrawal of subscription : 5 years
② Records related to payment and supply of goods : 5 years
③ Records related to consumer complaints or dispute settlement : 3 years
2. Personal information destruction method is
as follows.
A. Personal information printed on paper:
Shred by paper shredder or incinerate
B. Personal information saved in digital file formats: Deletion by technical methods which makes the record irretrievable
ARTICLE 6 Method to Browse and Correct Personal
Information, Withdraw Membership and Agreement
1. Members can browse
of update enlisted personal information or withdraw membership whenever it is
desired.
① Homepage : After logging in, click 『Update Personal Information』 to browse and update personal information or withdraw
② Immediate measures will take action when one
contacts the Chief Manager of Personal Information.
2. When the member
requests the correction of error in personal information, the company does not
use or provide that personal information until the correction is completed.
Moreover, in case the company has already provided the wrong personal
information to third parties, the company will take measures to correct
relevant information by notifying third parties with the corrected result
without delay.
3. The Company handles
deleted or withdrawn personal information by the member’s request according to
the period of retention and utilization of personal information collected by
The Company, and is restricted when attempted to be browsed or used with other
purposes.
ARTICLE 7 Administration and Utilization of
Cookie
1. The Company may use
‘cookie’ to provide customized service. ‘Cookie’ is a small data bundle sent
from the HTTP server to the user’s browser, and is stored in the member’s
computer hard drive. Cookie identifies your computer, but not you as an
individual.
2. The Company uses
cookies for purposes listed below.
① To analyze access frequency and duration of visit of members and non-members
as well as understand user’s preference and field of interest to utilize as an
index of target marketing and service improvement.
② To provide customized service on subsequent shopping by tracking the
information on purchased products and browsed products. Expires when cookie
browser shuts down or logged out. Cookies expire after a day, and can be
deleted through browser ‘delete cookie’.
* Installation of
cookies and refusal thereof
- You have an option
to accept or refuse installation of cookies. Therefore, you can choose the
options of your web browser to accept all cookies, to receive notice when
cookies are installed, or to refuse all cookies.
- However, if you
refuse storage of cookies, you may not be able to access certain services that
require log-in.
- How to
enable/disable cookies (For Internet Explorer)
(1) Select [Internet
Option] from the [Tools] menu
(2) Click [Privacy]
(3) Click [Advance]
(4) Select whether to
enable/disable cookies
* How to
enable/disable cookies (For Safari)
(1) At the upper left
bar or MacOS, select [Safari] -> [Settings]
(2) Move to [Security]
tab within the [Settings] window and select whether to enable/disable cookies
④ It is used as a data to provide customized
information depending on each individual’s field of interest and to provide
differentiated entry opportunities in reference to the number of visits and
degree to participation of members in events held by The Company.
⑤ Members have an option to accept or refuse installation
of cookies. Therefore, members can choose the options of one’s web browser to
accept all cookies, to receive notice when cookies are installed, or to refuse
all cookies.
ARTICLE 8 Technical and Institutional Measures
to Protect Personal Information
1. Technical measures
In handling personal
information of member, The Company seeks for technical measures to secure
safety as the following in order to make personal information not to be lost,
stolen, leaked, falsified, or damaged.
A. The member’s personal
information is protected by the password and the important data is protected
through another security functions by using encryption of files and data to
transmit or by using file-locking functions.
B. The Company adopts
security system (SSL or SET) which can transmit personal information safely on
the network using encryption algorithm.
C. As preparation for
foreign invasion such as hacking and others, the company makes full preparation
in security by using firewall system and vulnerability analysis system in every
server.
2. Managing measures
The Company restricts
the access authority to the member’s personal information as minimum personnel.
Those minimum personnel are as follows.
- Persons who perform
the direct marketing task which is targeting members
- Persons who perform
personal information management task such as chief privacy officer and
personnel.
- Other persons who
inevitably deal personal information owing to the business
- The Company carries
out regular in-company education and commissioned education outside the company
for the personnel who deal with personal information to acquire new security
technology and to learn obligation of personal information protection.
- When employed to the
company, security pledge is required of the personal information handling
personnel to prevent information leakage beforehand, and internal procedure is
arranged to observe whether the personnel abides by the information protection
policy.
- Duty succession of
personnel handling personal information is held under strict security, and
subject or responsibility when personal information incident occurs is stated
clear in case of employment and resignation.
- Personal information
and general data are stored individually.
ARTICLE 9 Transmission of Advertising
Information
The Company does send
advertising information for profit-making against the member’s clear intention
to unsubscribe.
ARTICLE 10 Obligation of Notice
Current Privacy Policy was established on February 1, 2018. In the event of addition, deletion, or alteration in its contents according to the government’s policy or change in security technology, any general changes shall be notified through the homepage at least one(1) day before the changes take effect.